AI tool seeks to offset labor challenges

New thermoform.ai platform allows companies to document, share veterans' knowledge, enhance training.
Jan. 27, 2026
3 min read

Key Highlights

  • Thermoform.ai combines 25+ years of GTTI training content with AI to support skill development and troubleshooting on the shop floor.
  • The platform uses natural language processing to provide technicians with specific, citation-backed solutions for common issues like flow lines and sticking parts.
  • It captures tribal knowledge from experienced operators, making it accessible across companies and supporting continuous process improvement.
  • Thermoform.ai integrates with existing manufacturing databases and ERP systems, ensuring seamless data utilization and security.

By Ron Shinn  

Two industry veterans have developed a new tool that uses artificial intelligence (AI) to help thermoformers struggling to find skilled technicians.  

Conor Carlin, president of Clefs Advisory LLC, and Mark Strachan, president of Global Thermoform Training Inc. (GTTI) and co-owner of OMV Technologies, announced thermoform.ai at K 2025. They have partnered with software developer CognitionWorks, which already markets well-known industrial AI platform SprocketAI used in the injection molding, extrusion and blow molding industries, for the new product that is now in the beta testing phase. 

Carlin said the difficulties thermoformers face in hiring skilled operators are getting worse. Capturing the knowledge of good operators before they leave is critical.

“There are three broad manufacturing challenges, and we’re addressing them head-on,” Carlin said. “The tribal knowledge problem, the retrieval problem and the data utilization problem.” 

SprocketAI captures a team’s accumulated knowledge, makes it available across the company and identifies opportunities for continuous improvement. 

Thermoform.ai adds more than 25 years of GTTI’s training material and expertise to provide the technical base for problem solving. “It’s like an expansion pack for Sprocket,” Carlin said. 

Carlin developed the idea for thermoform.ai and is the owner. He partnered with Strachan, who licensed his technical and training material for the project. Next, he turned to CognitionWorks, based in Seattle, for software development and deployment. 

CognitionWork’s software SprocketAI is industry-agnostic in that companies can add their own documentation and connect to their own ERP system, Microsoft SQL, network drives or other manufacturing databases. General, foundational thermoform process information is available to all thermoform.ai users, but data uploaded by a specific company is available only to employees of that company.  

On the shop floor, a technician can document a procedure, so that it can be captured by Sprocket for anyone with an iPad or phone to access. The tool supports multiple languages. 

“If a younger technician is struggling with angel hair, or flow lines, or PET parts sticking together, he will be able to ask thermoform.ai in natural language. He will be able to say or type, ‘Hey, I’m having flow lines on my PET tray. What do I need to do?’  

“It’s going to give him very specific information with citations from specific files, training modules or documents from the GTTI library,” Carlin said. 

“There’s dozens and dozens of variables that can impact a good part, and it is not easy to pass that on simply,” Carlin said. “It’s not easy for techs to diagnose issues if they don’t have that experience.” 

Carlin has already started demonstrating the software to thermoforming companies. A three-month paid trial period is available. Afterwards, user companies will have the option to fully integrate SprocketAI and upgrade to the combined platform. 

While the information in thermoform.ai specifically targets shop floor technicians, Carlin said it will also be useful to process engineers and perhaps tool designers. “There’s quite a lot in there about incoming resin preparation, extrusion and tooling. Designers and processors can use it to validate initial cavity layouts, for example, and how to work through air flow and water flow calculations,” he said.  

Thermoform.ai initially focuses on thin-gauge and cut-sheet thermoforming but already includes content for heavy-gauge forming. Additional base content will be added based on user feedback. 

Carlin said companies that upgrade to SprocketAI can upload their own training programs, or his team can create AI-generated training modules. Those modules would include quizzes to make sure operators understand the material before moving forward. “This is already on the product roadmap,” he said. 

Contact: 

Thermoform.ai, Boston, www.thermoform.ai 

About the Author

Ron Shinn

Editor

Editor Ron Shinn is a co-founder of Plastics Machinery & Manufacturing and has been covering the plastics industry for more than 35 years. He leads the editorial team, directs coverage and sets the editorial calendar. He also writes features, including the Talking Points column and On the Factory Floor, and covers recycling and sustainability for PMM and Plastics Recycling.

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