Engel has introduced its part finder app, which makes it easy for users to identify and order virtually any part of an Engel injection molding machine.
The app is free and is a feature of the Engel e-connect customer portal. Users who are logged in to the customer portal can launch the app from either a mobile device or computer with an internet connection.
The app offers a variety of methods for identifying parts, with a keyword and synonym search, a smart parts list search and an image-based spare parts search function. As an alternative, users can take a picture of the part in question with their mobile phone or tablet cameras and define the image section to be used for the search. And finally, images can be mailed to the purchasing department for more help.
The part finder's database includes injection molding machines which are up to 20 years old, which means it cannot only identify new parts of the latest machine models, but it can also recognize dirty, worn or defective parts of older machines, from cables to pumps.
