How to maintain production efficiency in high-stakes extrusion
By Greg Graham
Kent Elastomer Products Inc.
High-performance elastomeric components are essential to the reliable operation of a wide range of end-use products and devices. From use in life-saving medical devices to biopharmaceutical and food and beverage applications, elastomeric components play an important role in the modern world.
And their production doesn’t happen by accident. The consistent and efficient development of high-quality extruded plastic components requires following sound manufacturing practices, driving continuous-improvement efforts across operations, and closely aligning with customer expectations through collaboration and materials expertise. Indeed, for extrusion processors looking to scale their operations, meet increasing production targets and grow business into new markets, adherence to best practices is especially critical.
Based on Kent Elastomer Products’ experience in delivering high-performance elastomeric tubing used in high-stakes applications, this article will explore strategies to achieve operational excellence in high-speed, high-volume extrusion manufacturing environments while maintaining a strong commitment to uncompromising quality.
Leaning on lean
Continuous-improvement initiatives are critical to all forms of efficient production and have been widely embraced by leading manufacturers in numerous industries. And they are especially applicable for plastics extrusion processors who are looking to efficiently and effectively scale production and grow their businesses.
Specifically, Kent Elastomer Products has found success by adopting lean manufacturing principles for nearly 20 years. Lean manufacturing is focused on identifying opportunities to improve process efficiencies and implementing solutions that reduce manufacturing time and cost, as well as response time from suppliers and customers.
Lean manufacturing further focuses on reducing cycle, flow and throughput times by eliminating activities that don’t add value for the customer. Importantly, lean manufacturing should also involve team members throughout the entire organization, not just those on the extrusion floor — including team members in marketing, customer service, sales and more.
Lean activities (often referred to individually as “kaizen” events or just “kaizens”) should target precise improvements in specific areas of the business. A successful kaizen should involve mapping out a process as it currently exists; analyzing the process for inefficiencies; brainstorming potential solutions to eliminate the uncovered inefficiencies; implementing those solutions; and monitoring the implementation to ensure reliable results.
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For extrusion houses, kaizens can be targeted toward steps throughout the production process. On an extrusion line, a focus on organization and decluttering of individual workspaces can help reduce set-up times by organizing tools and dies for faster access, quicker changeovers and fewer errors. Excellent organization can also help prevent material contamination or cross-mixing from poor housekeeping. Elsewhere, kaizens focused on the identification and elimination of bottlenecks, overproduction and idle time can smooth production flow and increase throughput without additional capital investment.
Beyond the production floor itself, kaizens can be aimed at improving order-intake processes, invoicing, customer service processes and more. The results for the business can be impactful — more-efficient order intake can directly shorten customer lead times by allowing the organization to proceed with production faster and more efficiently.
There are intangible benefits to these activities as well. At Kent Elastomer Products, all employees have trained on and participated in kaizens and other activities — this has strengthened the level of trust and communication between employees, departments and managers. For any plastics extruder, these processes can further help keep extrusion efficient.
Adherence to optimal procedures
Part of serving high-stakes markets involves adherence to certain industry standards that govern specific procedures and expectations. Indeed, lean manufacturing practices and adherence to such standards often go hand in hand — and both are key to more-efficient production and scalability for extruders.
For example, ISO 13485 standard is a globally recognized quality-management (QMS) standard specifically designed for medical device manufacturers and related services. A plastics extrusion processor servicing these markets must adhere to the standard, meeting the necessary requirements for a comprehensive system to ensure consistent design, development, production, installation and delivery of medical devices that are safe and effective. The standard focuses on risk management and risk-based decision-making, design and development controls, supply chain management, regulatory compliance, product traceability and recall procedures, and document and record controls.
Manufacturing facilities achieving this standard are regularly subject to surprise audits from standards administrators. These audits are typically very thorough, as inspectors work to ensure that the facility maintains proper procedures at every point of production. Here, lean activities that have been implemented in service of standardized procedures can help contribute to adherence — no matter when an inspector might arrive at your facility.
Maintaining strong customer alignment
In order for extrusion processors to best satisfy rising demand and scale business to new heights, close customer alignment is essential.
This involves understanding the end-use requirements of the specific component, the ability to match the right elastomeric material to those requirements and close collaboration with customer needs. For extrusion processors, technical experts should be accessible — not buried deep in an organizational chart. Open lines of communication and personalized customer service can enable efficient, two-way collaboration that can shorten development time for new products.
Further, an extrusion processor’s ability to understand those requirements — paired with materials expertise — can help prevent a customer from overengineering a certain device, realizing mutually beneficial value for the processor, customer and the end user.
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Ultimately, continuous-improvement efforts can make a positive impact on all aspects of any business. For plastics extrusion professionals, applying such principles can contribute to more cost-effective production, shortened lead times, adherence to stringent standards for participation in critical markets, enhanced customer service and more. It’s a recipe for success for extrusion professionals looking to scale, grow and succeed.
About the Author
Greg Graham
Greg Graham is the senior director of extrusion operations for Kent Elastomer Products Inc. He has more than three decades of experience in the plastics extrusion industry, and maintains Lean Manufacturing Master and Six Sigma Black Belt certifications from the University of Akron.